SHIPPING & RETURNS
LEADTIME
Manufacture and delivery will be within 6-8 weeks from the date you place your order.
SHIPPING
Charlie comes in two parts, once assembled it can be moved around on its locking castors, ready to roll into place in your lovely outdoor space, across a flat, hard, weight-bearing surface.
Comes with FREE kerb-side delivery, within mainland GB only.
White Glove delivery is an additional £200 where the oven will be installed in your ground floor, outdoor space; if within mainland GB. (Please note that it cannot be taken up and down flights of stairs and is not suitable for use on balconies).
RETURNS
We accept returns up to 14 days after receipt of purchase. The buyer must cover the cost of return and the product must be unused. For more details check out our refunds policy.
ACCESSORIES
The Charlie Oven comes with two commercial grade stainless steel cooking racks.
Rack dimension: Depth 50cm and Width 40cm.
Additional racks can be purchased separately.
3 YEAR WARRANTY
Made in Britain, the Charlie Oven is weatherproof and has been built to last. We offer a 3-year warranty guarantee to cover all the parts and labour.